Studio information
A simple guide to help you feel prepared and supported as you move through your portrait experience.
Studio Location & Arrival Information
Studio Location:
The studio is located in Surrey, BC
You will receive the full address and arrival directions once your booking is confirmed.
The space is designed for comfort and presence. Soft music, ample space to prepare and a calm environment where you can settle in before photographing begins.
Parking:
You will find free parking on-site.
Spaces are located close to the studio entrance for easy access.
If someone is accompanying you, they are welcome to sit in the lounge area during your session.
Arrival:
Please arrive at your scheduled time.
Your setup will already be prepared so you can begin without rush.
If you are running late, send a message so we can adjust pacing accordingly.
Hours & Availability
Studio sessions are available:
Tuesday through Saturday
by appointment
Evenings are occasionally available depending on the session type.
Weekday appointments provide the most scheduling flexibility and are recommended for those booking a hair & makeup service.
If you require a specific date or are planning this experience for an important milestone, booking early is encouraged.
Ordering Artwork & Delivery Process
Your artwork selection takes place during your private reveal appointment. This is where you will see your portraits displayed in a curated presentation so choosing favourites becomes clear and enjoyable.
Artwork Options Include:
Fine art matted prints
Framed wall art pieces
Multi-piece portrait collections
Reveal boxes
Albums
Digital files paired with prints.
All artwork is created using archival quality materials intended to last generations.
Delivery
Once finalized, artwork is professionally produced and inspected before leaving the studio.
Delivery options include:
Studio pickup
Hand delivery (fee may apply)
Shipping within Canada (costs will be quoted depending on location)
Turnaround ranges from 4-6 weeks, depending on format and finish.
Your final pieces are prepared as heirlooms. Not just images.
Frequently Asked Questions
How long is the average session?
Most sessions run approximately 1.5-2 hours, depending on styling and pacing. Only one session is booked per day so we can run longer if we need to.
Do I need to know how to pose?
No. You will be guided gently through every moment.
When will I see my images?
We will go through the images at the end of your session to narrow down the images. Within 7 days we will have your image reveal appointment to make final selections.
Can I bring someone with me?
Yes. If it supports your comfort, you are welcome to bring a friend or family memeber.
Will my images be retouched?
Treatment is subtle and natural. Portraits are refined, not altered.
What if I feel nervous being photographed?
That is normal. The pacing, direction and environment are designed to help you relax and feel grounded.
Studio Policies
Rescheduling
Session may be rescheduled within a minimum of 72 hours' notice.
Rescheduling within 72 hours' will require a rebooking fee of $200
Session Fee
Your session fee confirms your date, studio time, planning and reveal appointment.
Session fees are non-refundable but may be transferred to a new date.
Artwork Purchases
All artwork purchases are final once approved, because each piece is custom made.
Children & Pets
Children and pets must be supervised at all times within the studio environment.
Safety & Conduct
The studio is designed as a respectful, emotionally supportive environment. Any for of unsafe, disruptive or disrespectful behaviour may end a session without refund.
Contact
If you have any questions before booking, you are welcome to reach out.
A portrait session should feel calm, supported and meaningful. If there is anything you need, simply ask.